Shipping & Return Policy

Shipping

Shipping charges are computed at checkout and are based on the total weight of your order with a $10 minimum charge.

  • For items with Free Shipping:
  • Free shipping applies to Contiguous US orders only.
  • An additional shipping charge will be applied to orders outside contiguous US.
  • 11+ Handi Treads: Free Shipping
    1-10 Handi Treads: $15 S/H
  • We ship internationally. Call for a freight quote to your location: 800-876-7267. International customers are responsible for paying applicable duties, brokerage fees and taxes after order is placed.
  • Items ordered on-line that are not within the Contiguous US have a different freight price than quoted on-line. We will contact you with the appropriate adjusted freight cost.
  • If you have any questions regarding freight/tracking don’t hesitate to contact us: 800-876-7267

 

Returns

We accept returns on NON-CUSTOM products that have been purchased over the last 30 days. All returns require a return authorization and will be charged a 20% restocking fee. Returns shipped without authorization will be refused. NOTE: For health reasons, only used and factory sealed bathing or bathroom products can be returned (opened packages and/or used products will be refused.).

Call (847) 680-7700 to request a Return Authorization number.